Privacy Policy

Effective Date: 02.07.2025
This Privacy Policy describes how your personal data is collected, used, and protected when you visit or interact with the website of WKCProduction, operated from Switzerland.

1. Data Controller

WKCProduction, based in Switzerland, is the data controller responsible for your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR – EU 2016/679).

2. Data We Collect

When you visit this website, we may automatically collect information about your device, including:
– IP address, browser type, time zone
– Pages visited, referral sources, interactions on the site
– Cookies and similar tracking technologies

Additionally, we may collect information that you voluntarily provide:
– Contact data (e.g., name, email address)
– Billing and order information (e.g., address, payment details)
– Audio files, project notes, and creative briefs (if you order a service)

We only collect data that is necessary for the performance of our services, for communication with you, or to fulfill legal obligations.

3. Legal Basis for Processing

We process your personal data based on:
– Contractual necessity (e.g. to fulfill an order)
– Your consent (e.g. newsletter sign-up)
– Legitimate interest (e.g. improving website performance)
– Legal obligations (e.g. accounting or tax regulations)

4. Data Usage

Your data is used to:
– Provide and manage services you’ve ordered
– Communicate with you about your orders
– Ensure website functionality and security
– Maintain internal statistics (non-identifiable analytics)
– Send optional marketing emails if you’ve consented

You can browse our website without revealing personal information. However, if you wish to use certain features or request services, providing personal data is required.

5. Data Retention

– Order and billing data: stored for 10 years (legal obligation)
– Contact messages: up to 2 years
– Marketing data: until you unsubscribe or withdraw consent

6. Data Sharing & Transfers

We never sell your data. We only share it with trusted third-party service providers strictly necessary for operation:
– Stripe (payment processing)
– WeTransfer / Google Drive / SwissTransfer (file delivery)
– Hosting and analytics providers

Data may be transferred to countries outside Switzerland or the EU/EEA. In such cases, we ensure appropriate safeguards (e.g. Standard Contractual Clauses).

7. Your Rights

Under the GDPR and FADP, you have the right to:
– Access your personal data
– Request rectification or deletion
– Restrict or object to processing
– Data portability
– Withdraw consent at any time
– Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:
📧 wkcproductioninfo@gmail.com

8. Security

We apply appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse. However, we cannot guarantee absolute security due to the nature of the Internet.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting them.

10. Legal Disclosure

We may disclose your data if legally required to do so or if such disclosure is necessary to protect rights, ensure safety, prevent fraud, or respond to legal requests.

11. Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the website implies acceptance of the updated policy.

12. Contact

For any questions regarding this Privacy Policy or your rights:
📍 Based in Switzerland
📧 Email: wkcproductioninfo@gmail.com